How Private are Your Peels?
Are you concerned about the privacy of your treatments? If you are like most of my clients, you are very private and don’t want to share what you are doing, why are you doing it, and when you are having it done with anyone outside of my office. And you are probably very aware of anyone that may potentially breach this confidence.
I was first introduced to the notion of patient confidentiality during medical school training. It was emphasized to me that you simply never share the details of anyone’s treatment, health history, or other vital details with anyone outside of the patient and the medical professionals treating that patient. And to ignore this confidentiality is a breach of not only information but also confidence that this patient has placed in the entire health care delivery system.
This topic was recently brought to my attention by a friend who received treatment at another clinic and who during this treatment was informed that a friend of hers had received the very same treatment. Being a private person, my friend was appalled not only by the fact that this information was shared but also by the fact that her information might then be shared in a similar manner. And she was not okay with not. Nor should she be.
My goal in providing aesthetic services is to create an environment where your privacy is protected and your information shared with no one outside of the office. What you do with that information is your business. If you tell your friends about us, we greatly appreciate it. But if you don’t, we completely understand.
To help us continue this policy of privacy and confidentiality, I encourage you to help us improve our services by providing feedback (both positive and negative). Our goal is to help you achieve your goals in an environment that is both comfortable and confidential and with an experience that is positive.
We look forward to your insights! Please let us know how we are doing by either calling us or emailing me personally at [email protected]