New technologies and social networks have dramatically changed the way we communicate. But with this sweeping change, some things remain the same. First and foremost, treat your customers right. In BEAUTY and the BUSINESS, author Dr. Gregory Buford presents a framework for the highly successful customer-centric business.
Since its publication in January of 2010, Dr. Buford has spoken to literally thousands of medical professionals across the country and abroad on the topic of Practice Management, Social Media, and the Customer Experience. Well-known companies such as Nordstrom’s, Ritz-Carlton, and the Four Seasons understand this and have strategically built their success on providing the utmost to each and every customer. Dr. Buford’s goal is to do the same.